Orders and Payments

PAYMENT METHODS

We accept Pay Pal, Visa, MasterCard, Discover/Novus, American Express and Diners Club International. 

SHIPPING AND HANDLING

US Shipping rates are calculated based on the items in your cart and the shipping method you picked. We ship via USPS for shipments within the United States. International shipments are via USPS Priority Mail. Orders placed after 1pm Pacific will be processed the next business day (not including weekends and holidays). We only charge tax if you ship to an address in California. Once your order is shipped, we will e-mail you a USPS tracking number.

RETURN POLICY

We want you to be happy with your order. If you are not completely satisfied with your purchase, simply return the merchandise in its original packaging with tags attached within fourteen days (14) days of receipt for an exchange or store credit. All returns must be in new condition. All returns require a RMA (return authorization number). Please email us for complete return instructions. Any items returned without a RMA will be refused. For your protection, we suggest you send your return via UPS or by USPS with insurance and delivery confirmation for tracking purposes. Elevate Brands is not responsible for lost packages. Sorry, no cash refunds. We only offer store credit. Store credits do not expire. After 14 days, NO returns will be accepted. Shipping and handling charges will not be refunded unless an error occurred on our part in the shipment of your order.